The Office implemented government policy in consumer affairs, administer consumer related Acts, and investigate individual consumer complaints. The Office was created by separating implementation of consumer affairs policy and the investigation of consumer complaints from the policy advisory role of the Consumer Affairs Council. As part of a general reorganisation of the Tasmanian State Service on 17 July 1989, the Office became a Division of the newly created Department of Administrative Services. The Department was renamed in November to raise the profile of Consumer Affairs. Following a change of government the Department of Administrative Services and Consumer Affairs was abolished on 18 February 1992 and the Office of Consumer Affairs became a division of the Department of Justice. ;;In 1999 the Business Affairs Office was merged with Consumer Affairs to create the Office of Consumer Affairs and Fair Trading.